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FAQs
 Do I need a prescription for medications sold on your store?
Is it legal to buys these prescription medications without prescription?
 How safe and secure using credit card to pay for my order online?
How do I pay for my order?
What type of currency do you use for product prices on your website?
Are there any additional charges, shipping fee on my orders?
What will appear on my credit card statement?
How does the order process work?
How can I check up my orderís status?
Iíve never received any confirmation, contact email from you.
What could go wrong?
Why canít I submit my order using your secured site?
What are your shipping policies?
How long will it take to receive my order?
How well is my order pack?
What happens if I am not at home to sign for my order?
Can I cancel my order?
Can I return my order for a refund?
What is the difference between Brand and Generic prescription drug?
How do Brands and Generic drugs differ?
Are Generic drugs safe?
When shouldnít Generics be substituted for Brand name drugs?
What, if I cannot find the medication I Ďam looking for?
Do you sell controlled substances?
What are controlled substances?
Do I need a prescription for medications sold on your store?
No, you do not need a prescription to buy medications from our store
Is it legal to buys these prescription medications without prescription?
Yes, most countries have clear policies which allow the importation of prescription medications for personal use. However, you should check up with your local customs and follow your country medications importation rules and regulations closely.
How safe and secure using credit card to pay for my order online?
Definitely, you can be confident using credit card ordering from our website for we are using the latest state-of-the-art 128 bits SSL (Secure Socket Layers) encryption technology. This technology encrypts all communication between the sites secured pages and your computer making it safe to process your personal identifiable information, transaction including credit card numbers.
How do I pay for my order?
Payment Options 2 ways:
A. Credit Card  
We accept Visa, MasterCard And American Express Card.
B. MoneyGram  Or Any International Money Transfer Method
Simply follow the instruction at submission (checkout) of your order.
After you send the payment please email the information listed below to us as soon as possible at
1. Sender name
2. Payment amount
3. Reference Number Or Money Transfer Control Number
4. Your Order ID Number
What type of currency do you use for product prices on your website?
All products pricing on our website is base on U.S. Dollars currency.
Are there any additional charges, shipping fee on my orders?
No, there will not be any additional charge for any orders, because the entire products pricing already included worldwide registered airmail shipping.
What will appear on my credit card statement?
Respecting your privacy confidentiality purchasing from our website there will not be any word mentioning about medications or about our website show on your credit card statement. You will be informed of the exact name in your order confirmation email.
How does the order process work?
When an order has been submitted successfully, we will send you a confirmation email as soon as possible and another email when your order has been shipped (normally within 24hrs or the next business day); if there is a problem with your order we will notify you immediately.
How can I check up my orderís status?
You can check up your status of order by logging in to the website with your account to see if your order has been shipped.
Iíve never received any confirmation, contact email from you. What could go wrong?
Keep in mind that we usually act and respond to all received inquiries within 24hrs; it could be your mail filters setting, spam protection. In communicating with us please set your mail setting to receive mail from us by adding , and to your address book.
Why canít I submit my order using your secured site?
It could be that your web browser does not support our state-of-the-art 128 bits SSL security encryption technology. In this case to place your order please email at or simply by completing your order and then submit the form or you can print out and complete the form and fax to us at: 1-707-885-1316 (West); 1-413-382-4484 (East) (U.S. Number).
What are your shipping policies?
All orders already included worldwide registered airmail shipping fee. Your order (upon stock availability) will be shipped to almost anywhere in the world within 24hrs or next business day after all payment has been received and confirmed.
Express shipping (not recommended) is available for additional fee of US$35.00 and usually arrived within 4-7 days after shipment has been made.
How long will it take to receive my order?
Normally with first class registered airmail shipment you should received your order within 7-14 days for most destinations, in some occasions please allow up to 14-28 days depending upon the recipient location. The reliability delivery time is still depending upon handling of the shipping agent which is beyond our control.
How well is my order pack?
In protecting your privacy your order is pack in an unmarked package that reveal nothing about our website anywhere on the packaging.
What happens if I am not at home to sign for my order?
All shipments are by registered airmail or courier and need to be signed for by the purchaser/client or mandatary who should be over 20 years of age, however if you are not at home to sign for the package, a mail carrier in your area will drop a package arrival notification slip or form in your mail box, then you can pick up your package at post office in your area at your most convenience time. If you have not been notified, you may ask the post office whether there is an item waiting for you.
Can I cancel my order?
Yes, you can only cancel your order within 24 hrs after submittion by email to us at otherwise you can not cancel your order once the order has been processed.
Can I return my order for a refund?
No, we do not accept any return or exchange on any medications item in accordance with the Federal law and regulations therefore you will not be entitled to any refund.
What is the difference between Brand and Generic prescription drug?
Buying Generic prescription drugs online SAVE you money. You may have heard about switching from Brand to Generic medications can save you a lot of money and now you may be wondering about how generic medications compare to their brand name counterparts. Knowing the facts about generics versus brand names can give you a greater opportunity on many great saving. Letís look at some of the issues involved.
Brand vs. Generic
How do Brands and Generic drugs differ?
When scientists develop a new drug, they give it a generic name reflecting its chemical makeup. Once the Food and Drug Administration (FDA) approves the drug, the manufacturer markets it with a brand or trade name, which is usually shorter and easier to remember. A drug company can hold exclusive patent rights to make a drug for 20 years after its discovery. After that, other companies can start making generic versions of the drug.
Are Generic drugs safe?
In almost all cases, generics work as well as their brand-name siblings, and often cost considerably less. This is possible not because of lower quality, but because research and advertising costs are much less for generics. Many insurance plans encourage you to accept the generic version of a drug whenever it's medically safe. Most states let pharmacists substitute a generic when appropriate.
When shouldnít Generics be substituted for Brand name drugs?
Very few drugs have a "narrow therapeutic index," meaning that a small variation in dose can cause problems, such as too little effectiveness or too many side effects. With some drugs, including phenytoin (brand name Dilantin), carbamazepine (Tegretol), valproic acid (Depakene), divalproex sodium (Depakote), digoxin (Lanoxin), warfarin (Coumadin), lithium (Lithobid, Eskalith), levothyroxine (Synthroid, Levoxyl), and theophylline (Theo-Dur), you shouldn't switch from brand to genericóor vice versaówithout your doctor's approval and close supervision. Always talk to your doctor, pharmacist, or both before asking for a substitute.
What, if I cannot find the medication I Ďam looking for?
Then you can help us improve our services. We welcome your Comments & Suggestions; please feel free to do so.
Do you sell controlled substances?
No, we do not sell or carry any scheduled or controlled substances for any reason.
What are controlled substances?
Controlled substance means a drug, substance, or immediate precursor in Schedules I through V
Schedule I drugs
(A) The drug or other substance has a high potential for abuse.
(B) The drug or other substance has no currently accepted medical use in
treatment in the United States.
(C) There is a lack of accepted safety for use of the drug or other substance
under medical supervision.
Schedule II drugs
(A) The drug or other substance has a high potential for abuse.
(B) The drug or other substance has a currently accepted medical use in
treatment in the United States or a currently accepted medical use with
severe restrictions.
(C) Abuse of the drug or other substances may lead to severe
psychological or physical dependence.
Schedule III drugs
(A) The drug or other substance has a potential for abuse less than the
drugs or other substances in schedules I and II.
(B) The drug or other substance has a currently accepted medical use in
treatment in the United States.
(C) Abuse of the drug or other substance may lead to moderate or low
physical dependence or high psychological dependence.
Schedule IV drugs
(A) The drug or other substance has a low potential for abuse relative to the
drugs or other substances in schedule III.
(B) The drug or other substance has a currently accepted medical use in
treatment in the United States.
(C) Abuse of the drug or other substance may lead to limited physical
dependence or psychological dependence relative to the drugs or other
substances in schedule III.
Schedule V drugs
(A) The drug or other substance has a low potential for abuse relative to the
drugs or other substances in schedule IV.
(B) The drug or other substance has a currently accepted medical use in
treatment in the United States.
(C) Abuse of the drug or other substance may lead to limited physical
dependence or psychological dependence relative to the drugs or other
substances in schedule IV.
By using 12Buys web site pages, placing, and submitting an order, you agree to be bound by our Disclaimer and Privacy statement.
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